Accessibility

Last reviewed: October 2025

Next scheduled review: October 2026

At LOOK Optic, we are committed to ensuring that our website, digital communications, and online shopping experiences are accessible to everyone. Accessibility is an ongoing priority that reflects our values of inclusion, design integrity, and exceptional customer service.

Accessibility Standards

LOOK Optic follows the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, developed by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). These guidelines outline how to make web content more accessible to people with a wide range of abilities, including those using assistive technologies such as screen readers, magnifiers, and voice navigation tools.

Our goal is to continually improve accessibility across all digital touchpoints, including:

  • LOOKOPTIC.com and all related subdomains

  • Mobile and tablet experiences

  • Marketing emails and digital assets (e.g., images, PDFs, videos)

Our Approach

To ensure ongoing compliance and improvement, LOOK Optic:

  • Incorporates accessibility checks into every major design, development, and content update.

  • Conducts annual accessibility reviews using a combination of automated testing tools and manual audits.

  • Provides accessibility awareness training for our design, marketing, and technology teams.

  • Prioritizes partnerships with third-party vendors and service providers who adhere to WCAG 2.2 standards or equivalent accessibility frameworks.

  • Actively addresses any identified issues as part of our continuous improvement process.

Third-Party Content

Some areas of our website may include content or applications provided by third parties (for example, payment processors, chat tools, or embedded videos). While we cannot control their accessibility practices directly, we require vendors to demonstrate conformance with recognized accessibility standards and we advocate for prompt resolution of any accessibility concerns.

Feedback & Assistance

We welcome feedback on the accessibility of LOOK Optic’s website and digital platforms.

If you encounter any accessibility barriers or need assistance using our website, please contact us:

hello@lookoptic.com

1-877-857-LOOK (5665)

We review all inquiries promptly and strive to respond within two business days. Confirmed issues are addressed as quickly as possible.

Ongoing Commitment

Accessibility is not a one-time effort — it’s a continual process of design, evaluation, and improvement. LOOK Optic is dedicated to providing an inclusive experience for all customers and will continue to evaluate and evolve our accessibility practices as standards and technologies advance.