Orders placed Monday-Friday before 2pm ET are packaged and picked-up for shipping the same day. We include free Priority shipping on all orders within the continental U.S., so most orders will arrive within 5 business days. We also include 2-day shipping for $10.00 within the continental U.S., those orders will arrive within 2 business days.

In the unlikely event that you do not LOOK great in your readers, you have 90 days from the date of purchase to return them, no questions asked.

Returns that come in past the 90-day return window will be charged a 40% restocking fee.

We do not accept returns on damaged or scratched items, outside of manufacturer defects. In the unlikely event you receive a damaged item, please let us know and we will gladly replace it.

Unfortunately, we do not carry quarter magnifications. However, we suggest that you order both a higher and lower magnification (to try) and return the pair that don't work; we pay for shipping both ways and will issue a full refund for the pair that does not work! Alternatively, an optometrist can easily switch out the lenses for you.

In 2018, Matt Petersen (the former CEO of Global Green and Los Angeles’ first Chief Sustainability Officer) joined LOOK OPTIC’s Advisory Board. Since this time, management has been working with Matt to improve company operations and their impact on the environment.


While the company has reduced its packaging size and developed new cases made from recycled plastic, the core focus has been two major issues. One, helping those in need obtain reading glasses (the World Health Organization estimates this to number to be over 700M people worldwide) and, two, reduce the number of old frames (currently estimated at 4M+ each year) showing up in our oceans and landfills.


To this end, LOOK OPTIC has established partnerships with Lion’s Club to help upcycle and redistribute old frames. And with TerraCycle to assist in recycling the hard to recycle (lenses and hinges), being one of the first eyewear brands to commit to zero waste while turning such into running tracks, playgrounds, and more.

The vision, says co-founder Andrew Leary “to become an industry leader and to not only attain zero waste but, whenever possible, create frames from fully recycled materials. Thus, in time, with every purchase, and with every pair customers send back to us to be recycled/upcycled they will be working to close the loop and to help protect our environment.”
To learn more about recycling your glasses, please email recycle@lookoptic.com and we will send you the necessary information on how to recycle or up-cycle your existing frames.

If a screw becomes loose, which rarely happens, we hope you can easily take care of that at home.


However, if your LOOK OPTIC frames or lenses break from normal use within one year of purchase, send them back and we will either replace or repair them at no charge.


A few examples of things that aren’t normal use include scratched lenses from throwing them in your purse or pocket, accidentally driving over them, stepping or sitting on them, or your dog eating them.

But if a hinge breaks within a year of purchase due to opening and closing the readers, we will be happy to issue a replacement. And if your puppy does like the way our glasses taste, just let us know; we have been known to give "doggy discounts."

If the answer you need is not available in our Help Center or if you would like to speak with a real person, please feel free to call us (877-857-LOOK and select option 3) between 9:00-6:00 EST. Alternatively, you can always email hello@lookoptic.com. We are here to help!